Friday, August 31, 2012

Why use a SaaS model to outsource business processes? | Verite ...

We?ve all been there.? You need a system that does a critical business function and your IT department is telling you that the Zombie Apocalypse will happen before you get your widget.? We?re no different.? We focus on specific applications in our development department, namely our eTools, so when a project manager or department head comes to me with a system request, it goes to the bottom of the pile.

So rather than go head-to-head with Monica in marketing about why my projects are more important than hers in the grand scheme of things (by the way, I would totally lose that fight in the end), I decided to bring her in on the solution. I asked her to look around for a SaaS solution that met the majority of her needs and that she felt comfortable using.? My thought process there is that if she has a choice in picking it, her team will most likely buy in as well.

One of the great things about working in today?s world is that we don?t have to build everything in-house. In fact, using a software-as-a-service model is much easier, cheaper and more feature rich than anything your own department could deliver.? We moved towards outsourcing any business process that isn?t a part of our core competency.? The great thing about that is that the support and maintenance is taken out of our world as well.

Even software development companies like V?rit? need to outsource software when it makes sense.? Marketing got what they needed, IT wasn?t the bad guy and nobody had to eat any brains.

image source: http://blog.freshdesk.com/

Source: http://www.verite.com/blog/2012/08/why-use-a-saas-model-to-outsource-business-processes/

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